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Evidence Guide: MSACMT653A - Apply six sigma to process control and improvement

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSACMT653A - Apply six sigma to process control and improvement

What evidence can you provide to prove your understanding of each of the following citeria?

Review process data

  1. Review statistical process control (SPC), process capability and other relevant data for area of responsibility/study
  2. Identify shifts in process performance and processes requiring improvement
  3. Quantify the shifts in performance which have occurred or which are desired
  4. Determine cost of shift in performance and cost of intervention
  5. Identify improvement priorities and degree of intervention
Review statistical process control (SPC), process capability and other relevant data for area of responsibility/study

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify shifts in process performance and processes requiring improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quantify the shifts in performance which have occurred or which are desired

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine cost of shift in performance and cost of intervention

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify improvement priorities and degree of intervention

Completed
Date:

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Apply DMAIC process to the priority area(s)

  1. Define improvement project.
  2. Determine metrics and acquire initial data
  3. Analyse data and determine possible causes of performance shifts/process improvements
  4. Develop and trial improvement solutions
  5. Control and standardise the improvement
Define improvement project.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine metrics and acquire initial data

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse data and determine possible causes of performance shifts/process improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and trial improvement solutions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Control and standardise the improvement

Completed
Date:

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Establish/review control strategies

  1. Determine sampling schedule
  2. Analyse data to determine process capability
  3. Develop process control strategy
  4. Confirm strategy with all stakeholders
  5. Identify skills required to implement and monitor process control strategy
  6. Arrange where required training for employees in skills and techniques needed for process control strategy
Determine sampling schedule

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse data to determine process capability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop process control strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm strategy with all stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify skills required to implement and monitor process control strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange where required training for employees in skills and techniques needed for process control strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and confirm improvement

  1. Calculate and document benefits
  2. Ensure procedures and other relevant documentation is updated for improved procedure
  3. Review process data after an appropriate period and confirm the improvement
Calculate and document benefits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure procedures and other relevant documentation is updated for improved procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review process data after an appropriate period and confirm the improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide describes the underpinning knowledge and skills that must be demonstrated to prove competence. it is essential for assessment and must be read in conjunction with the performance criteria, the range statement and the assessment guidelines of the relevant training package.

Overview of assessment requirements

Assessment should confirm that the person being assessed is competent to apply six sigma in a work situation. including the development of a process control strategy and setting of metrics.

What are the specific resource requirements for this unit?

Access to an organisation using or intending to use six sigma.

In what context should assessment occur?

Assessment will need to occur in an organisation implementing six sigma.

Are there any other units which could or should be assessed with this unit or which relate directly to this unit?

The following units if not already held should be assessed concurrently with this unit:

MSACMT452 Apply statistics to processes in manufacturing

MEM151A Perform basic statistical quality control

Depending on the situation of the enterprise and the complexity of their manufacturing process the following units could also be assessed concurrently with this unit:

MSACMT650A Determine and improve process capability

MSACMT652A Design an experiment

MSACMC410A Lead change in a manufacturing environmentand/or

MSACMC611A Manage people relationships

MSAPMSUP390A Use structured problem solving tools

MSACMS601A Analyse and map a value chain

MSACMT451A Mistake proof a production process

MSACMT481A Undertake proactive maintenance analyses

What method of assessment should apply?

Assessors must be satisfied that the person can consistently perform the unit as a whole, as defined by the Elements, Performance Criteria, skills and knowledge. A holistic approach should be taken to the assessment.

Assessors should gather sufficient, fair, valid, reliable, authentic and current evidence from a range of sources. Sources of evidence may include direct observation, reports from supervisors, peers and colleagues, project work, samples, organisation records and questioning. Assessment should not require language, literacy or numeracy skills beyond those required for the unit.

The assessee will have access to all techniques, procedures, information, resources and aids which would normally be available in the workplace.

The method of assessment should be discussed and agreed with the assessee prior to the commencement of the assessment.

What evidence is required for demonstration of consistent performance?

Generally one significant six sigma project or a number of smaller improvement projects would be required to generate sufficient evidence.

Required Skills and Knowledge

Required skills

analysis

problem solving

planning and organising

communication

documenting

calculations

use of statistics

Required knowledge

charting such as Pareto Charts, fish bone diagrams

statistical principles and analysis such as confidence limits

acceptance criteria/confidence levels

DMAIC - Define, Measure, Analyse, Improve and Control methods

process mapping

types of data (eg discrete/continuous/attributes) and their use in six sigma

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

DMAIC

DMAIC is a structured improvement process involving the following stages:

define

measure

analyse

improve

control and standardise

Define

Definition of the project to include:

completed, verified and validated as is process map

SIPOC diagram (describing the Suppliers, Inputs, Process, Outputs, and Customers)

discrepancies to current 'as is' process map

formation and briefing of project team

defining business case for project

problem statement

goal statement

project scope

Metrics

Metrics may include:

identification of key measures/attributes

sampling schedule for project

Analyse

Analyse may include:

statistical analysis of data

root cause analysis

use of various other problem solving/analysis tools

Improvement

Improvement may include:

generation and testing of improvements

selection of appropriate improvements

Control and standardise

Control and standardise may include:

documenting

transferring ownership of improved process

Sampling schedule

Sampling schedule may include:

sampling frequency

type of sample/sample method

sample location/type

type of test/data to be collected

Process control strategy

Process control strategy may include:

degree of intervention/rules for resets

SPC tools to be used